Frequently Asked Questions
How can I get a quotation?
We will send you the quotation ASAP, after we confirm your order information: size dimensions, product styles, logo size, order quantity, surface finishing.
Will you be able to add my Own Logo with the bag?
We are a big Printing&Packaging manufacturer. We have the ability to custom your unique logo with the products. Please noted that our designer need is the AI, CDR, PDF, EPS vector file for logo, So we can help you done the template.
How can you guarantee the product quality?
There are professional QC team to test the products. Also we will send you detail real photos and videos to confirm before products shipped out.
Is a sample available?
Yes, we can offer a free blank sample, client will only need to pay the shipping cost. If for a custom sample, it will be required a charge.
How long is the production time?
For our in stock styles, we can ship out in 3-5 days;
For whole custom styles, we can ship out in 10-20 days, mostly it depends on the order quantity.
What is the Minimum Order Quantity?
For our available styles, MOQ only 50pcs required; For whole custom styles, MOQ 1000pcs required;
Will the payment be safe?
We support TT and PayPal payments. We protects your orders from Payment to Delivery.
Where can i track my order once it shipped out?
We will send the tracking number to you after ship. The shipping information will be updated through shipping companies, we will keep tracking for you until it is delivered.
What about the shipping way?
We have cooperated with Guaranteed Big shipping companies, such as DHL, Fedex, TNT, or we can ship items with your shipping agents in China.